When it comes to planning the perfect event, where do you start? That’s a GREAT question! We know how every little detail can effect the look and feel of your special day. That’s why we’ve compiled a list of The Top 10 Catering FAQs that are asked when booking your caterer.
1) Q: How long before the event should you contact a caterer?
A: For a smaller event (50 or less), we ask that you give us 1-2 weeks notice. On a larger scale, such as a wedding reception, 6-9 months is ideal.
2) Q: What, if any, are the venue options?
A: Hacienda offers 7 different in-house rooms. These rooms vary in size and functionality, from small and intimate to large receptions. Between the 7 rooms we can comfortably sit anywhere from 10-150 guests. Our largest indoor room holds up to 120 while our outdoor area can accommodate up to 200 (weather permitting). We can also cater parties off premises. We work with venues such as NEO and The World’s Fair Pavilion-our Event Coordinator can help answer, in detail, any questions you may have about all your venue options.
3) Q: How much food should be ordered?
A: At Hacienda, we start off by asking how many people are planning to be served, followed by what type of event and what does the ‘guest list’ look like? For example, if you are planning an afternoon bridal shower with light finger foods vs. an awards banquet for a high school football team, chances are the quantity and type of food served will differ greatly. Our on-site catering director will assist you and make sure all your needs are met.
4) Q: Can a taste testing be arranged?
A: Yes! We offer a tasting on the house for booked events larger than 100 people. For all other events a tasting can be arranged for a nominal fee.
* The space must be booked first before a tasting will be arranged.
5) Q: What happens if the food runs out?
A: Hacienda prides itself in providing plenty of food for every event. Estimate as close to an accurate guest count as possible, and leave the rest to us. There are plenty of “Ala Carte” options to help estimate just the right amount – another option is to choose a party package which is one set price/person.
6) Q: Is the Host allowed to set up ahead of time?
A: Yes, a limited number of people can assist the host in setting up before the event up to 30 minutes prior to the event starting. There are some guidelines that we ask you to follow depending on the details of the party, which will be discussed prior to the day of your event.
7) Q: What are the bar options?
A: When booking your event, the caterer will ask if you would like to include bar service at your event. The service staff can offer anything from our full bar OR we can offer a personal customized bar to be set up in the room with a dedicated bartender staff.
8) Q: Will the caterer provide an experienced serving/bar staff?
A: Because your event is important to us, we’ve hand selected a few of our top-requested servers and bar crew who have received proper training in event catering and have obtained dozens of positive feedback and well deserved praise.
9) Q: Is gratuity included?
A: You will be told what the all-over service charge will be prior to the day of your event. There is set-up and break down fee that starts at $15/staff member. Gratuity is calculated based on $25/server/hour or 20% of the total bill, whichever is greater. There may be additional charges depending on the details of your event, this is a base amount.
10)Q: Is the Event Coordinator on-site?
A: YES! Terry Deckard, our Event Coordinator is on-site. She is available Mon-Fri 9-5 p.m. and is easily accessible to help assist you with all of your party planning needs.
With over 20 years experience in the catering business, Hacienda delights in the fact that we are one of the top-rated catering venues in the Greater St. Louis area. Our in-house specialties include: Wedding Receptions, Rehearsal Dinners, Bridal and Baby Showers, Birthday Parties, Corporate Lunches and Holiday Parties. Hosting an event at home? We will bring the fiesta right to your front door! We also cater to local St. Louis attractions such as The World’s Fair Pavilion and NEO. Call or fill out our get started form and book today!